Contact forms

Contact form

Make it easy for people to say hello. A contact form should feel like an open door, not a hurdle. Ask who they are, how to reach them and what it’s about, and leave the rest to them. One short follow-up catches the messages that don’t fit a box.

A little paper plane with a friendly face, mid-flight. — on its way.

Try the example

Pick the third answer to see the follow-up appear. Nothing you type here is sent or saved.

Hello there

Say hello.

Questions worth asking

What should we call you?
Short textRequired
A name turns a message into a person, and makes your reply warmer from the first line.
What’s the best email to reach you?
EmailRequired
Without a way back, you can’t answer. The field checks the address looks right before it’s sent.
What’s it about?
Multiple choiceRequired
Three plain options tell you at a glance whether to reach for the answers, or the calendar.
Tell us a little more
Long textOptional
Shown only when someone picks Something else, so the odd ones still get room to explain.
What would you like to say?
Long textRequired
The message itself. One open box, with nothing else standing between them and saying it.
Is there a phone number we can ring?
PhoneOptional
Some conversations are quicker aloud. Leaving it optional means nobody feels chased.

How the form reads

Picture someone who wants to reach you and doesn’t know quite how to begin. The form asks their name and email, then what it’s about, in three plain options. Then they write their message, and that’s all. If their reason is something else, one gentle box opens to give them room.

On your side, the choice tells you what each message is before you read it. A question might need a quick answer, and a project might need a call in the calendar. Every message lands in the responses table with the person’s details beside it, so nothing is lost in an inbox.

You can try the form on one page or one question at a time. A short form like this one suits one page, but it’s worth seeing both before you decide.

A follow-up that helps

Show “Tell us a little more” when “What’s it about?” is “Something else”. People with a question or a project skip straight on to their message.

Open the form yourself before you share it. Pick Something else and check the box appears, then pick A question and check it goes away. Once it’s live, every message lands in the responses table, and you can export them as a CSV.

Keep it kind

Say roughly when you’ll reply. People wait more patiently when they know what to expect.
Keep the phone number optional. Someone who prefers email shouldn’t have to hand over a number to say hello.

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